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The Labour Relations Certificate Program, presented by Toronto Metropolitan University and Lancaster House, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces.

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Whenever management makes a workplace decision that is not specifically addressed by the collective agreement, the question arises whether this action is a valid exercise of management rights. In this installment of Lancaster’s Workplace Essentials webinar series, expert panelists will examine recent case law and key principles relating to management rights. Topics to be address include:

More details about Lancaster’s Workplace Essentials: Understanding the scope and limits of management rights

Accommodating employees with disabilities that impair their judgment, perception, and often their very ability to participate in the accommodation process itself can be challenging. Working through interactive exercises with the guidance of experts, participants will develop the knowledge and skills to:

More details about Difficult Accommodations: Responding to denial, defensiveness, and personality disorders